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Typos And Incorrect Details
Typos And Incorrect Details
E
Written by Eoin Dowling
Updated over 2 weeks ago

Whoops!! I Made A Mistake In The Map Details

It happens, everyone makes typos sometimes or enters the incorrect details on their print.

Don't worry, all is not lost.

If you have only placed your order recently then you have 24 hours after ordering to make the correction you need if you ordered using standard or free shipping. For express orders you only have 4 hours. All orders between Dec 1 and Dec 25 will be submitted after 4 hours.

To do this you can go to your confirmation email, and click on the EDIT link, which will take you right to the edit page of your star map.

If the allotted time has elapsed or you are unable to make the edit you need, your order will have been submitted and it is too late to make any changes. If it's already too late we can offer a discount code for a re-order at a reduced price. We cannot cancel and refund the full cost of an order that has been submitted to the print queue already. A processing fee will be deducted from the order cost refund

If the title exceeds 200 characters and you want to enter a larger title we will be happy to edit it for you and send you a preview if you request that. But you must hold the order with the hold option in your order confirmation email, and email us immediately after you have placed your order with your order number at [email protected] with EDIT in the title of your email.

Hope this helps!

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