All time estimates are from Order to Delivery.
For shipping times for jewelry, please see here: https://help.thenightsky.com/en/articles/9507633-pendants-bracelets-shipping-times
Jewelry ships separately to Prints from a different location, you will receive a separate tracking code.
If you have any questions, please get in touch with our Customer Service at [email protected]
* Please add one business day to the estimates for Foil and Glow in the Dark orders.
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Shipping times and prices depend on the Night Sky you create and your location. We now have six different print sizes and you can choose from; a custom Night Sky print, a custom canvas, or a custom framed Night Sky print, as well as Glow in The Dark and Silver and Gold foil prints.
You will find the relevant shipping times, prices, and currency after you have chosen the product of your choice, and before you checkout. You can create your Night Sky here
If you want to check the shipping times for your country before you create an order, you can click on this link, and follow the prompts to find the shipping estimates:
Please bear in mind that there may be delivery delays with standard post. If the order is time-sensitive it's always best to order with express shipping.
If you need further assistance please don't hesitate to email our customer service at [email protected]
Some examples of the shipping times and prices
For orders in the USA:
CLASSIC PRINT ONLY
Free Standard Shipping: Estimated 5 to 9 Business Days from approval, with Tracking
Express Shipping: Estimated 4 to 6 Business Days from approval, with /Tracking - $25
FOIL & GITD PRINT ONLY
Free Standard Shipping: Estimated 6 to 10 Business Days from approval, with Tracking
Express Shipping: Estimated 5 to 7 Business Days from approval, with /Tracking - $25
CLASSIC FRAMED PRINTS
Free Standard shipping: Estimated 5 to 9 Business Days from approval, with Tracking
Express Shipping: Estimated 3 to 5 Business Days from approval, with tracking - $30.
For the larger framed prints 24x24 and 32x24 the express shipping cost will be $30 and standard is $20
FOIL AND GITD FRAMED PRINTS
Standard shipping: Estimated 6 to 10 Business Days from approval, with Tracking - glow in the dark, $15
And foil $10
Express Shipping: Estimated 4 to 7 Business Days from approval, with tracking - glow in the dark $40
Foil $30
For the larger framed prints 24x24 and 32x24 the express shipping cost will be for framed foils $50 and standard is $20
And for framed glow in the dark, Standard shipping only, $30usd
CANVAS
Free Standard shipping: Estimated 4 to 11 Business Days from approval, with Tracking
Express Shipping: Estimated 3 to 8 Business Days from approval, with tracking - $30.
For the larger canvas prints 24x24 and 32x24 the express shipping cost will be $30 and standard is $20
* Please note that on rare occasions, depending on the location, and volume of packages with the carrier, the estimates for standard shipping can take up to 10 business days from the ship date. We recommend choosing the express shipping option if your order is very time sensitive.
* * Free shipping does not apply for framed prints to Alaska, Hawaii, Virgin Islands, Puerto Rico, or American Samoa
For orders from Canada:
CLASSIC PRINT ONLY:
Free Shipping: Estimated 4 to 7 Business Days from approval, with Tracking
Express Shipping: Estimated 3 to 5 Business Days from approval, with tracking - CASD$25
CANVAS:
Standard shipping: Estimated 5 to 9 business days. - CAD$50
Express shipping: 3 to 5 business days - CAD$75
prints and Canvas are processed and shipped from our print lab in Canada.
FOIL & GITD PRINT ONLY:
Free Shipping: Estimated 4 to 9 Business Days from approval, with Tracking
Express Shipping: Estimated 3 to 6 Business Days from approval, with tracking - CASD$25
CLASSIC FRAMED PRINTS:
Standard Shipping : Estimated 5 - 9 business days, with tracking CAD$50
Express Shipping: Estimated 3 to 5 Business Days from approval, with tracking - CAD$75
Foil and Glow in the dark, framed prints
FOIL
Standard Shipping : estimated 4-9 business days from approval, CAD$50
Express Shipping Only: Estimated 3 to 6 Business Days from approval, with tracking - CAD$75
GLOW IN THE DARK
Express Shipping Only: Estimated 3 to 6 Business Days from approval, with tracking - CAD$65
Glow in The Dark, Foil prints, and Framed prints are processed in our UK lab.
For orders from the UK:
PRINT ONLY
Free Shipping: Estimated 3 to 5 business days with Tracking.
Express Shipping: Estimated 2 to 4 business days with tracking - £10.
* please allow an additional working day in production for Foil and glow in the dark prints.
FRAMED PRINTS
Express Shipping only: Estimated 3 to 5 Business Days with tracking - £10 - £15 depending on size
GITD & FOIL FRAMED PRINTS
Standard Shipping : Estimated 3 - 8 business days with tracking, £5
Express Shipping only: Estimated 2 to 5 Business Days with tracking - £15
Larger sized foil framed print, 60x80cm & 50x50 cm, express only, £15, estimated 2 to 5 business days with tracking
GLOW IN THE DARK,
Standard Shipping : Estimated 3 - 8 business days with tracking, £5
Express Shipping only: Estimated 2 to 5 Business Days with tracking - £15
Larger Sized GITD framed print, Express Only : 2-5 business days from approval, with tracking, £15
CANVAS
Express shipping only: 4 to 6 business days with Tracking - £10 - £15, depending on size
Ireland
PRINT ONLY
Standard Shipping: Est Delivery Time 4 to 9 Business Days with Tracking - Free
Express Shipping: Est Delivery Time 2 to 5 Business Days with Tracking - €12
FOIL PRINT ONLY
Standard Shipping: Est Delivery Time 3 to 10 Business Days with Tracking - €5
Express Shipping: Est Delivery Time 2 to 5 Business Days with Tracking - €12
GLOW IN THE DARK PRINT ONLY
Standard Shipping: Est Delivery Time 3 to 10 Business Days with Tracking - free
Express Shipping: Est Delivery Time 2 to 5 Business Days with Tracking - €20
FRAMED PRINTS AND CANVAS
Framed Classic Print
Standard Shipping: Est Delivery Time 7 to 12 Business Days with Tracking - €10
Express Shipping: Est Delivery Time 4 to 6 Business Days with Tracking - €15
Standard shipping is not available for 60x80cm framed
Framed Foil print
Standard Shipping: Est Delivery Time 3 to 12 Business Days with Tracking - €20
Framed Glow in the Dark Print
Standard Shipping: Est Delivery Time 3 to 12 Business Days with Tracking - €5 No Standard shipping for 60x80cm
Express Shipping: Est Delivery Time 2 to 6 Business Days with Tracking - €20
Canvas
Standard Shipping: Est Delivery Time 8 to 13 Business Days with Tracking - €10
Express Shipping: Est Delivery Time 4 to 6 Business Days with Tracking - €15
Standard shipping is not available for 60x80cm canvas
Australia
Please Note:- there are no framed options for Foil and Glow in the Dark orders to Australia and New Zealand.
PRINT ONLY
Free Shipping: Est Delivery Time 5 - 9 Business Days with Tracking
Express Shipping: Est Delivery Time 3 - 6 Business Days with Tracking - $15 AUD
FRAMED PRINTS AND CANVAS
FREE Standard Shipping: Estimated Delivery 6 - 11 Business Days with Tracking, no free shipping for larger size 24x32 inch
Express shipping: Estimated Delivery 5 to 7 Business Days with Tracking - $30 - $40 AUD
GITD and FOIL prints: Special order, please contact [email protected]
Express Shipping: 4-7 business days with tracking AUD$30
New Zealand
Please Note:- there are no framed options for Foil and Glow in the Dark orders to New Zealand.
N.B. Shipping to Lower South Island can take up to 2 business days longer than the following estimates. The shipping time will not include possible customs delays.
PRINT ONLY
Standard Shipping: Estimated Delivery 10 to 17 business days with Tracking - $10.00 AUD
Express Shipping: Estimated Delivery 9 to 15 business days with Tracking - $15.00 AUD
FRAMED PRINTS AND CANVAS
Express Shipping only: Estimated 9 -15 Business Days with tracking - $40 - $50 AUD
GITD and FOIL prints: Special order, please contact [email protected]
Express Shipping: 4-7 business days with tracking AUD$30
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We print and ship from North Carolina in the USA, London in the UK, Venlo in The Netherlands, Alberta in Canada, and Victoria in Australia.
Multiple steps exist to get your glorious star map from this site to your wall.
Here's what happens:
We process your file to ensure there are no print or color defects before printing. We then print the map, dry it and do a quality review. If the print is not up to standard, it is immediately reprinted. This process can take up to 3 business days.
Once we have signed off on the quality of the print, a shipping label is created that tells the carrier to collect it the following day. Once your order has shipped, it will depend on the standard of shipping you chose and the location.
There may be some customs delays for international orders (outside of the US and Europe), but it is usually not a problem.
All orders come with tracking codes. If you have any problems with your shipment or feel it should have already been delivered - email us at [email protected], and we will look into it. We are unable to speak to carriers on your behalf, but there may be some info we can provide to assist you when you are communicating with them.
Hope this helps!
Countries we are unable to ship to:
Due to customs a duties issues unfortunately we are unable to ship to the following countries:
Argentina |
Belize |
Bolivia |
Brazil |
Chile |
Colombia |
Costa Rica |
Cuba |
Curaçao |
Ecuador |
El Salvador |
French Guiana |
Grenada |
Guadeloupe |
Guatemala |
Guyana |
Haiti |
Honduras |
India |
Indonesia |
Mexico |
Nicaragua |
Panama |
Paraguay |
Peru |